General information
The descaling symbol does not go out.
The program was aborted. Run the descaling program again. We recommend the Melitta® AntiCALC descaler. You will find it here. Mix the descaling solution as described in the instructions for the descaling agent. Only fill the water tank up to the 0.5 l mark. Then restart the program; the operating instructions can be found here.
The brewing unit cannot be reinserted after removing.
The drive may possibly not be in the correct position. Check whether the water tank is filled and the drip tray is inserted. Switch the appliance OFF and ON again and then press the "Coffee" direct key and the "2 cups" button simultaneously for longer than 2 seconds. The drive moves into position. Then reinsert the brewing unit and check that it is correctly locked.
Which water quantity regulator position delivers which coffee quantity?
By turning the water quantity regulator, you can infinitely adjust the water quantity for your coffee between 30 ml and 220 ml. Turn the regulator to the left to obtain less coffee. Turn it to the right to increase the coffee quantity.
How much coffee powder is produced at the respective brewing strength?
1 bean -> approx. 7.5 g
2 beans -> approx. 9.5 g
3 beans -> approx. 11.5 g
After the grinding process, the coffee bean symbols on the display flash.
Too little or no coffee has been ground. Fill up the bean container with new coffee beans. Restart the brewing process.
The cleaning and/or descaling program cannot be started.
Make sure that the appliance is switched off at the start of cleaning or descaling.
The request to fill up the water tank appears on the display although the water tank is full.
The water tank may possibly not be inserted correctly. Make sure that the water tank is engaged in the retainer at the rear.
How do I clean the outside of the appliance?
Please switch off the appliance. Clean the outside of the appliance with a soft, damp cloth and normal washing-up liquid. Do not use any abrasive cloths, sponges or cleaning agents. The drip tray and the coffee grounds container can also be cleaned with a soft, damp cloth and washing-up liquid. We recommend using a soft, dry cloth for cleaning the bean container.
How can I save my favourite coffee?
Press the "Favourite Coffee" direct key for longer than 2 seconds and then press the "Brewing strength" button until you have set your preferred brewing strength. Then press the "Favourite Coffee" button again to start preparation and press it again once the desired quantity of coffee is in the cup. Your favourite coffee has been prepared and stored in the settings. In future, you can dispense your favourite coffee simply by pressing the "Favourite Coffee" button.
How can I set the brewing temperature?
Press the "Service" button for longer than 2 seconds to call up "Service mode 1". Now press the "Service" button repeatedly until the display for the brewing temperature function appears. Then press the "Brewing strength" button repeatedly until the desired brewing temperature is set. You can choose from low (1 coffee bean), medium (2 coffee beans) and high (3 coffee beans).
A request to empty the drip tray appears on the display although I have only just emptied it.
The drip tray should only ever be emptied when the appliance is switched on. Emptying when the appliance is not switched on is not recognised by the appliance and can lead to incorrect messages. Pull out the drawer while the appliance is switched on and then reinsert it.